Customer case

Visitor management at The Point

State-of-the-art solution for the biggest multi-tenant office in southern Sweden.

Introduction

When The Point opened in 2020, with its 110 meters, it became the Öresund region's tallest office building. It has an international feel and a clear focus on conferences. They have a very good location in Hyllie with good public transport, closeness to Kastrup and because of this there is a very high demand for conference rooms.

The challenge

The Point is the final component of the Point Hyllie project. Standing at 110 meters with 29 floors, The Point emerges as the new landmark in the region. Its height not only defines the building but also serves as a distinctive feature for the businesses choosing to establish themselves within. The commitment to excellence is evident in every aspect of The Point, from its architecture and interior details to its technological infrastructure.

Given the premium standards set for The Point, it was clear from the outset that a state-of-the-art solution for visitor management was imperative. Considering the multitude of visitors to this building, accommodating numerous businesses and consistently booked conference spaces, an efficient visitor system became a focal point.

A crucial aspect of the project was to ensure that visitors could seamlessly navigate their way to a company's floor and external door. Simultaneously, there was a desire to minimize unnecessary traffic to the elevators and prevent unauthorized access by uninvited guests.

The solution

We proposed a solution integrated with the access control system, where QR code readers are incorporated into speed gates and elevator areas. The majority of guests are pre-booked and receive a welcome email with directions and a QR code. They use this QR code for a swift check-in process, facilitating access through the speed gate and initiating elevator service to the designated floor.

To handle unannounced visitors, two visitor kiosks were installed right at the entrance. Upon registration of an unannounced visit, a notification is sent to the receptionist, who can then acknowledge the visitor's approval. Simultaneously, a visitor label is printed. The visitor is informed to await confirmation and approval from the host. Once approved, the visitor can use the QR code on the visitor label to pass through the speed gate and take the elevator to the correct floor.

The result

The Point's overview of its visitors to the office has been drastically improved. The visitor is quickly picked up from the lobby by his or her receptionist, as a notification is sent after check-in. This has relieved the receptionists to a large extent. Furthermore, security officers now have full control of all visitors in the event of an evacuation situation using the Escape mobile app.